Selecting the wrong vendor is rarely just a matter of paying a few cents more per unit. The real cost shows up in your shop as "bay clogging"—vehicles stuck on lifts waiting for replacements—or in the damaging ripple effect of increased return rates. When a component fails prematurely, it costs you uncompensated technician labor, service advisor time, and, most critically, customer trust. In the automotive aftermarket, the only metric that truly matters is the "No Comebacks" standard. A successful repair is defined by the vehicle staying fixed, not just leaving the lot.
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