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FAQ

  • Q How many years has your company been engaged in auto parts?

    A Our Company started since 1995, there is about 30 years history for us in auto parts business field.

  • Q Are you trading company or factory?

    A We are a company integrating industry and trade, with our own factories and rich factory resources, we are able to provide one-stop purchasing service.

  • Q What products does your company supply?

    A
    We are focus on auto chassia parts, please refer to the catalog page:
    ①Suspension System; ②Steering System; ③Brake System; ④Transmission System; ⑤Engine System; ⑥Air Conditioning System; ⑦Automotive Sensor System; etc.

  • Q Which countries have you exported?

    A EEP Auto Parts has a global presence in more than 180 countries, including: Asia, Africa, North America, South America, Europe and Oceania.

  • Q What about the delivery time?

    A We have over 31,600 square meters of warehouses with a large stock inventory. Goods in stock can be shipped in about 1-5 days, and within 1 week to 1 month the goods will be produced according to your order. 

  • Q How to make an order?

    A
    1.If you have an inquiry list, prepare your inquiry list, click "Contact Us" to contact us, we will provide you with an inquiry as soon as possible after receiving the list.
    2.If you have a product you are interested in and would like to become our bussiness partner, please click “Contact Us” and we will introduce you to more product details.

  • Q Do you give any guarantee to your products?

    A We have 1 year warranty for EEP brand auto parts.

  • Q Do you have any certificate?

    A ISO9001, TS16949, SGS.

  • Q What service can you provide if we buy your brand products?

    A
    1.One-stop purchasing service. 
    2.Good pre-sale, in-sale and after-sale service, our professional service team provides 24-hour online service, just to bring customers a good purchasing experience!
    3.Precision Matching Service: We have a large number of SKUs that can accurately help you match to specific parts as well as parts that fit the car.

  • Q How will you transport my goods?

    A
    Sea, land and air transportation.
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CONTACT INFO

 : +86-15711888691
 : info@eepautoparts.com
  : +8615711888691
 : Room2910, Block Al, Yl HE Building, 
No 411, Shougouling Road, Tianhe District, 
Guangzhou City, CHINA.
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